Frequently Asked Questions
How do I top up my account?
Go to the Top Up section in the app, choose a package, and complete the purchase. Your balance will be updated immediately.
How is my balance used?
Each song generation uses credits from your balance. You can check your remaining credits in the app anytime.
I didn’t receive my top-up credits. What should I do?
Check your balance in the app. If the top-up hasn't reflected, contact us using the email or contact form below.
Contact Us
Need help? Reach out to us via email or the contact form.
Troubleshooting
- Top-up not reflected: Restart the app and check your internet connection.
- Song generation not working: Ensure your balance is sufficient and your device has a stable internet connection.
- App crashes or freezes: Close and reopen the app, or reinstall if the issue persists.